Auto reply to only certain addresses in gmail

In 2017, there were a whopping 3.7 billion email users worldwide – a number that is expected lớn skyrocket to lớn 4.3 billion by 2022.

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There’s a reason for that: Thư điện tử is an essential channel for kinh doanh và business that is continuously evolving & is ripe for automation. That’s especially important considering that a fair number of emails we send are cookie-cutter replies, as we respond to lớn the same inquiries & questions over and over again.

Such repetitive tasks can be tedious – and I’m sure you’ve sầu found yourself thinking “There’s got lớn be a better way.”

Well, if you’re using Gmail, there is. You can mix up an tự động reply in Gmail that trigger specific template responses based on the nội dung of the emails you receive sầu, so you can spend less time in your inbox và more time doing what matters most.

With that in mind, here are step-by-step instructions for setting up an auto reply in Gmail, plus examples of how you can best leverage this useful feature in your business.

Table of Contents:

Creating A Canned Response for Aukhổng lồ Replies in Gmail

Before you can implement the tự động hóa response feature, you need lớn phối up a message to act as your automatic response.

Step 1. Go to, then clichồng on the gear ibé và select ‘Settings’:


Step 2. Cliông chồng on ‘Advanced’ in the menu, then select ‘Enable’ next khổng lồ ‘Canned Responses (Templates)’:


Don’t forget khổng lồ click ‘Save sầu Changes’ at the bottom of the screen.

Step 3. Now that ‘Canned Responses‘ are enabled, you can create a new gmail by clicking the ‘Compose’ ibé in the upper lefthvà corner and typing out the message you want lớn be automatically sent out. Once you’re finished, clichồng on the three dots in the email window to lớn bring up the email options. Select ‘Canned responses’ and then ‘New canned response’:


Step 4. Next, a window will pop up where you can name your canned response. Type in the name & select ‘OK’:


How khổng lồ Set-up Auto lớn Reply in Gmail

Now that your tự động response tin nhắn template has been saved as a canned response, you’re ready to lớn use it as an auto response to lớn specific emails.

Step 1. Cliông chồng on the gear icon again và select ‘Settings’ once more:


Step 2. This time, clichồng on ‘Filters & Blocked Addresses’ in the thực đơn. Select ‘Create a new filter’:


Step 3. In the next window that pops up, choose which rules you’d lượt thích lớn apply for the Gmail filter. You can opt to include certain “From” tin nhắn addresses, a specific subject, or emails that contain (or don’t contain) particular words. Once you’re finished, cliông xã ‘Create filter’:


Step 4.

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On the next screen, kiểm tra the box that says ‘Sover canned response’ & choose the canned response you created:


Step 5. Click on ‘Create Filter’, & you’re done. You’ve sầu now successfully mix up auto replies in Gmail.

Keep in mind that old mail will not receive sầu a canned response, but going forward, any new mail that fits the criteria you phối for your filter will receive the canned response automatically.

Aukhổng lồ Reply Examples khổng lồ Use in Gmail

There are many different types of tự động replies you can set up, depending on their intended usage & purpose. Below are some examples you can customize for your own needs.

1. Customer Service

A client sends in a customer support request, & now they have sầu khổng lồ play the waiting game. This begs the question:

What can you say to lớn make them feel important while they wait for a response?

Rather than silence or a plain old “Your tư vấn ticket was received” type of tin nhắn, try spicing it up a little. Here’s a great example:


Source: GrooveHQ

As you can see, this email came from a real person accompanied by a phokhổng lồ, which adds a strong personal touch. It greets the customer by name, gives them a timeframe for a response, shows gratitude, & even throws in a bit of humor. Now the customer knows exactly what khổng lồ expect, when, and they’ll feel confident that their question or issue will be resolved in a timely manner.

2. Contest/Giveaway

Everyone should be a winner when they sign up for your contest or giveaway. Not everyone can be a grvà prize winner, obviously, but offering a discount code or some không tính phí premium nội dung can go a long way. Here’s an example in action:


This email looks lượt thích it was personally written, as opposed to lớn being overly graphic-laden và ad-like. It gives specific links lớn promote the company’s social truyền thông media page, an option to lớn forward the conthử nghiệm entry khổng lồ others, and a sizeable coupon code to show gratitude. It’s super short yet very effective sầu.

3. Shipping Confirmation

Shipping confirmations are a little boring, but they’re necessary to keep your customers in the loop. Entrepreneur & author Derek Sivers wrote a shipping confirmation email that he dubbed ‘The most successful gmail I ever wrote’:



Derek’s shipping confirmation tin nhắn sets itself apart by providing a humorous exchange, where most companies would just send a “Your thành phầm is on the way” email. While the customer service tự động hóa reply example does a good job of adding an element of humor, this email goes above and beyond that, while also providing necessary details like the shipping date. Finally, the gmail ends strong with sincere gratitude và Derek’s personal signature line. Having the message come from the president of the company is also a special touch.

4. ‘Looking For A Quote’

If you’re in the service industry (wedding photography, insurance agency, etc.), you’re likely getting a lot of emails asking for quotes. You may not be able to lớn get to lớn them right away, but you want the prospect to lớn feel special enough to lớn wait for your response & not rush over to the competition. Here’s a stellar example:


Source: Colorvale

While this email is a little on the long side, you can definitely tell it fits the sender’s personality và gives the prospect that added personal touch that can make waiting for a quote more palatable. She shows she’s human by giving the prospect a peek into her personal life, sets a reasonable timeframe for a response, and offers some details on her business that the recipient may find useful. It doesn’t get much better than that.

5. Vacation Autoresponder


Thanks for your tin nhắn.

I am currently out of the office starting on & returning on .

If you need assistance during this time, one of my team members will be able lớn help. They can be contacted at Monday-Friday from 9-5.30.

For non-urgent inquiries during my absence, you can contact at , and they will be happy to assist.

Best Regards,

Planning a trip away? It’s imperative that you mix up an office auto-responder in your Gmail. As you can see, there are plenty of effective sầu uses for auto reply emails that don’t come off as impersonal. When tastefully done, they can even train your audience, prospects, or colleagues to expect certain wait times, give sầu them pertinent details on autopilot, or simply add some joy to lớn their day – all while easing the burden of your swelling gmail inbox.

Leveling up your E-Mail Automation in Gmail

Never again worry about dropping the ball on your outreach efforts. You can trigger emails to follow up with a prospect or a journadanh mục without considering who you have và haven’t emailed. Your automated follow-up emails should provide context & value; in other words, they should remind your prospects what your sản phẩm is & why your product matters.

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A follow-up gmail might be asking whether the recipient has received the gmail và whether they’re interested. If the recipient doesn’t respond to lớn that second gmail, you might want to sover one saying that you won’t liên hệ them again.

Chuyên mục: Mail