Contactmonkey reviews, demo & pricing

ContactMonkey is a cloud-based tin nhắn tracking platform that allows businesses to lớn measure employee gmail engagement and sover responsive HTML internal emails.ContactMonkey’s key features include internal communications, real-time email and links tracking, gmail templates, analytics dashboard, centralized billing and Salesforce integration. The platsize allows users to lớn process emails using Outlook distribution lists and comes with dashboard analytic tools used to lớn measure engagement levels through Outlook or Gmail.ContactMonkey is available for Office 365, Outlook for Windows,Mac và Gmail. ContactMonkey is available for không tính tiền for a period of 14 days và priced for professional, team & Salesforce packages. Pricing of the sản phẩm is based on a monthly subscriptio...

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ContactMonkey Pricing


Team và Salesforce pricing available. Annual pricing available.


Starting price: 

$15.00 per month


Free trial: 

Available


Free version: 

Not Available


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Merging mails with outlook


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ContactMonkey User Reviews

OVERALL RATING


4.13


86 reviews


RATINGS BREAKDOWN


5 stars


(38)

4 stars


(27)

3 stars


(16)

2 stars


(4)

1 stars


(1)

SECONDARY RATINGS


Ease-of-use


4.5


Value for money


4


Customer support


4


Functionality


4


Showing 1 - 5 of 86 reviews


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Nathaniel J.

Thomson Reuters


Verified reviewer


Time used: Less than 12 months


đánh giá Source: Capterra


This reviewer was invited by us to submit an honest Đánh Giá & offered a nominal incentive sầu as a thank you.

Ease-of-use


5


Value for money


5


Customer support


5


Functionality


5


4.13


86 reviews


Reviewed June 2018


Does exactly what we need it lớn at a good price

Helps determine which prospecting emails are more effective sầu than others.

Pros

We use this at my company lớn assist with tin nhắn prospecting. The tool is easy lớn install & does exactly what we need it to--I use it on every email I send. It has helped immensely in determining which prospects emails are effective and which ones aren't, và made my prospecting much more effective. Also helps me determine, when customers are being non-responsive sầu, if they have even seen my message. We use this cross-team as a metric lớn measure rep gmail productivity.

Cons

The first time I installed it, Outlook was unbearably slow every time I opened an tin nhắn. This went away after I rebooted. I don't really have sầu many complaints about the tool.


Jonathan

Global Shop Solutions - ERP Software


Verified reviewer


Company size: 201-500 employees


Industry: Computer Software


Time used: More than 2 years


đánh giá Source: Capterra


This reviewer was invited by us to submit an honest nhận xét và offered a nominal incentive as a thank you.

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Ease-of-use


5


Value for money


5


Customer support


5


Functionality


5


4.13


86 reviews


Reviewed June 2018


Easy khổng lồ use and soooo helpful

Being able lớn know when priority emails are being open .

Pros

First off, I love how simple this is to use. Then it's great with how useful this is. I use it constantly after sending proposals khổng lồ prospects

Cons

Only complaint I have sầu is how it tracks opens when sending a single email lớn multiple contacts. Would like khổng lồ see exactly who opens when for group emails.


Paula

Word Nerd Copy


Verified reviewer


Company size: 1 employee


Industry: Media Production


Time used: Less than 2 years


review Source: Capterra


This reviews was submitted organically. No incentive was offered

Ease-of-use


2


Value for money


2


Customer support


1


Functionality


3


4.13


86 reviews


Reviewed April 2020


Very poor customer service & a glitchy sản phẩm - but great when it works!

ContactMonkey customer support offer a very poor service. I've had to liên hệ them three times over the course of my year long subscription và every time they took a long time lớn respond. My initial issues were with the sidebar not refreshing và they were unable to lớn advise how lớn fix this - their advice didn't work. Then I had lớn tương tác them when after my year's subscription expired they took payment from my card without an email reminder they were about to bởi so - and I never even received a receipt via gmail, so had no idea I had been charged until I checked my ngân hàng account. When I emailed them khổng lồ say I was irritated by this & that they should skết thúc reminders/invoices I received a response saying they had cancelled my subscription & refunded me in full. This was NOT what I had asked for & I was even more annoyed as I was left without gmail tracking for my business & out of pocket while I waited for the refund. During the time spent waiting for the refund I've sầu decided khổng lồ use another competitor of theirs instead. They really need khổng lồ improve sầu their response times khổng lồ tư vấn tickets & their customer service và billing.

Pros

Easy khổng lồ set up và track all your emails - the sidebar stays active sầu and lets you know when they've been read, so you can use it as a "to-do" danh mục to remind you who you need to lớn respond lớn.

Cons

The sidebar showing when emails have been read often fails khổng lồ automatically update, so you assume emails haven't been read, when in fact they have sầu. You then need to cliông chồng the refresh button on the sidebar to lớn manually update.

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Reasons for choosing ContactMonkey

I didn't realise there were affordable alternatives. I've sầu since cancelled ContactMonkey and switched lớn one of those.


Chuyên mục: Mail