Troubleshooting images in campaigns

Are your images in your gmail campaigns failing lớn display for some people? There are two likely causes for images not displaying by default.

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If contacts receive your email campaigns however they see an empty box where the image should show then there is likely one of two issues:

The tương tác has a local setting to lớn avoid displaying images by default.

To do:

Only skết thúc campaigns with images of the file-types; JPG, JPEG, PNG or GIF (TIFF, SVG, BMPhường and other filetypes aren’t as widely supported by gmail readers). Always include a “read in browser” liên kết at the top of each chiến dịch. As the sender we can’t force the recipients gmail reader to display images.

Note: Unfortunately the setting lớn not display gmail images is a setting on the recipients tin nhắn system.


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How lớn add an editable attachment lớn a Mailchimp campaign.


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How khổng lồ add, and skết thúc, coupon codes in Mailchimp.


furnituremaisak.comments

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Galla G says

July 11, 20đôi mươi at 1:07 pm


All images in my test email (newsletter campaign) are “broken image” icons but I simply uploaded the (properly sized jpg) images to lớn Mailchimp when I created the tin nhắn campaign. I use tin nhắn and have sầu never had trouble seeing images before và my local settings are lớn display all images. Also never had this problem when sending Mailchimp campaigns last year.


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Jesse Phillips says

October 9, 20đôi mươi at 4:13 am


Hey Gary, I’ve sầu been using Mailchimp for lượt thích 10 years. And I’ve noticed over the last few years (maybe from the beginning, not sure) that my images don’t show up – that is when I get my own Mailchimp emails in my email, I have sầu khổng lồ clichồng a liên kết at the top to lớn display images (even I clichồng the Always display images link, but have to lớn vì chưng it every time). All other emails I get the images show up, so it’s not a setting in my email. I’m not sure if this problem is happening to lớn my customers or not. Nevertheless its VERY DISCONCERTING that images don’t automatically show up when I get the email. And I wonder if I’m doing something wrong on mailchimp, but can’t find any articles online about this particular problem.

Xem thêm:

Do you know what could be going on?


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Bayberry says

January 6, 2021 at 2:32 am


I am having a similar issue. Images don’t show up as broken, just absent.I am using the same tin nhắn layout I have used for past tin nhắn campaigns. I didn’t have this problem before but since last night, I have sent several kiểm tra emails và of the four images, they sporadically show up or don’t. I have sầu edited each of them, saved và resent, but still sporadic. I don’t know what else lớn try.


It’s so frustration. I replaced the first two images in case they were two big. Now all are showing up except for the first one. Same problem on IE & Chrome. Opening in Yahoo. I had wanted to lớn send out today or tomorrow.


Absolutely dealing with the same problem. None of my images are showing up and my furnituremaisak.company and newsletter are very image intensive. I’ve sầu been doing them for over 5 years and have mastered the proper sizes and tệp tin types. This has NOTHING to vì with my end. Seeing others with the problem và not being given an helpful advice is alarming considering this is Mailchimp. I’m starting to lớn think Mailchimp changed something in their settings when updating their system some time recently & aren’t aware of what it is that was changed. This is VERY frustrating.


Hi Bretzky,Please raise this issue with Mailchimp support và let me know the outfurnituremaisak.come.My issue is that I haven’t seen this before where it has been a Mailchimp issue. When clients have sầu raised this in the past it has always been something other than Mailchimp with the most furnituremaisak.common causes being:

An html error in a custom coded template orA non-standard (for email) file type such as PDF or BMPhường orthe image has been deleted from the Mailchimp Content Studio orthere a setting changed on the users device or gmail tài khoản or

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Clar says

February 27, 2021 at 6:29 pm


Same thing. This seems to lớn be a VPS side issue with the asmix management. To add on to problems, I cant even upload any photos now.


Hi Gary,

Thanks for getting baông chồng. Error message only said upload failed. My photos were originally even below 1MB, around 72kB.


Hi Gary, aside from the upload problem, the bigger problem at h& is that the images in most templates are delinked. There are too many templates lớn re-insert them from the nội dung studio – they were created from years before so it’s also impossible for me to lớn remember where the images should go. This is the same problem as the other furnituremaisak.comments and nothing works for me.

I have the Mailchimp link lớn the images và some of these links no longer work. Hope this gives a clue where the problems might be. Looking forward lớn your suggestions.

Xem thêm:


Hi, I am new here, I am trying to lớn skết thúc Email Campaign lớn subscribers, which I add myself in the danh sách. The campaign is just an image of introducing products that I made the flyer in some other kiến thiết program, và save it as JPG tệp tin, và in gmail chiến dịch is an image bloông xã. But after sending it out lớn my audiences/ subscribers, I don’t know they see the flyer or not, because got the same tin nhắn but for me is just the link và some text, like where is it from and who made it…

Can you please help me lớn know what is the problem?


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Gary is a Mailchimp Expert và Partner. He delivers Mailchimp training and consulting services in nước Australia, New Zealand & Singapore. Gary presents at Mailchimp events & hosts the first, and only, Australian Mailchimp sponsored event. He is M.B.A. qualified from Henley Business School, U.K.


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